Andria Gardella Henderson
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Updated app is AWFUL. Old app translated to English well, new version barely HAS any English (yes, "English" is selected in settings). Even in Vietnamese the app is harder to navigate and more difficult to read. What's up with every menu and button being tiny? OTP barely works - twice the app wouldn't accept the pin sent by the system, and kept making me wait to resend a new pin. Way to make a mostly functional app not work at all. I have the most recent version of the app as of May 15.
12 people found this review helpful
MobiFone (Viet Nam)
May 15, 2023
Dear Guest! We are very sorry for the problem you encountered! Please contact us via fanpage/live chat/9393 (foreign customer support). Thank you for your comments!
Cj Abar
I have found using Mobifone to be a convenient option for mobile services. The network coverage is reliable, and the data plans offer good value for money. However, there are some drawbacks to consider. Unfortunately, foreigners are not allowed to earn points when topping up, which can be inconvenient. Additionally, there have been instances where the main balance gets deducted even when the internet plan is still active, cause me frustration.
1 person found this review helpful
MobiFone (Viet Nam)
April 7, 2024
Kính chào Quý khách! Rất xin lỗi về trải nghiệm chưa hài lòng của Quý khách khi sử dụng dịch vụ.Cảm ơn ý kiến Quý khách đã chia sẻ. Để kiểm tra và hỗ trợ thông tin phản ánh , Quý khách vui lòng liên hệ với Chúng tôi qua fanpage/ livechat/ 18001090 để Chúng tôi kiểm tra và hỗ trợ. Trân trọng cảm ơn Quý khách!
Anatoly Loskutnikov
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This app just doesn't work. I can't log in with my phone number because I receive "System error" messages all the time. Login using Google account also doesn't work. I contacted with support, but they do nothing with my problem. It's already passed two weeks since I contacted to the customer support, and the problem still happens.
5 people found this review helpful
MobiFone (Viet Nam)
February 20, 2024
Kính chào Qúy khách! Rất tiếc trường hợp này đã xảy ra. Qúy khách vui lòng cập nhật phiên bản mới nhất và thử đăng nhập lại. Nếu tiếp tục gặp tình trạng trên, vui lòng liên hệ với chúng tôi qua kênh fanpage, livechat hoặc tổng đài 18001090 để được hỗ trợ. Cảm ơn Qúy khách!